Testimonials
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Called about AC not working. 20 minutes later I have a service tech heading out to check system. Little did I know needed a new system. 3 days later, Ashley, Sage, and Brett arrived with new system and installed in same day. Highly recommend using them for further ac work
★★★★★
I called to set up a service appointment for later in the week and was surprised to find they had a serviceman in the area that could come right over. He showed me what to keep an eye on and was very professional, efficient & friendly. They price was very fair too. I would definitely recommend Parsons and will absolutely use them again.
★★★★★
Matthew is the best tech that I have ever had. He figures out what is going on, repairs it and follows up to make sure that everything is working properly. The girls in the office are very attentive and quick to get a work order in. I cannot think of anything that they could possibly do to improve their service. I will continue using them!!!
★★★★★
My air conditioner started blowing hot air about noon. I called Parsons and they said they could come out that day. I was very impressed that they send you a confirmation text, then they call when they are on their way, then they send a text showing you who your technician is and there is a tracking link so you can see how far away they are from your home. Donnie, the owner, was my technician. He was very courteous and explained and showed me the problems with the unit. He didn't arrive until after 8pm and didn't leave until almost 10p. Thank you so much for your dedication. I will definitely be calling soon to schedule the rest of the work that needs to be done.
★★★★★
My husband and I called to get a second opinion on some issues we were having with our AC.. I cannot, and I mean, cannot say enough good things about Matt, the service man! He KNOWS his stuff, guys! But best of all- he took the time to educate us which in turn put us on better footing in dealing with our insurance and the service company they chose for us... because Matt was well educated and because he chose to be "HUMAN" and take the time to educate us, we have a huge decrease on our upcoming AC repair bill. Thanks a million, Matt! GOD BLESS!
★★★★★
Donnie, the owner first came out to determine what was wrong with my mini split. The inside air handler needed to be replaced and I ordered it. It was delivered and installed but would not communicate with the outside compressor. After months of my dealing with the company the mini split came from I finally got a new outside compressor. Donnie sent two employees who very efficiently removed the old unit and installed the new unit. When turned on everything worked perfectly. The employees were very respectful, knowledgeable, and friendly. Receptionists in the office are also great. I will always use this company in the future if ever needed again!
★★★★★
From start to finish, Parson's was amazing. They were quick to respond and get out to fix the A/C when other companies said they could come out in 3 weeks. Erica was great with scheduling and Donnie was so helpful on a hot Texas day. Even the techs were "yes sir, no sir" type of gentlemen. Donnie gave me a call the next week just to check if my house was cooling. He was concerned about me and my family. He didn't see me as money. Anytime I have heating and air needs I will be calling them. You have a customer for life.
★★★★★
Danny and Christian were awsome they came on time and very professional. They had extremely knowledgeable on the job they did would definitely use again
★★★★★
My A/C unit went out..Parsons sent Michael out the very next day!! He diagnosed it correctly within a week (had to order parts from warranty company) I had a new system! He was very professional and friendly. Matthew G. & Matthew C. were very friendly and professional during the install; and had my family and I nice and cool again! Parson's will always have our business!! Thank you for taking such great care of us!
★★★★★
Called parsons and they showed up within two hours. Figured out the problem and had it fixed within an hour. Mr Parsons was very polite and professional. I would recommend this veteran owned business to everyone.
★★★★★